Description
Customers with mission-critical network requirements cannot afford downtime. SonicWall 24×7 support is an around-the-clock support service.
- Includes 24×7 access to chat, email, web, and teleophone support for technical assistance
- Software and firmware updates for all upgrades needed
- Gives access to hardware replacement for replacement of defective hardware
- Allows access to SonicWall’s electronic support tools
| General Information | |
| Product Name | SonicWall 24×7 Support for TZ350 Series 3-Year |
| Manufacturer Part Number | 02-SSC-1769 |
| Name | Support – Extended Service |
| Product Type | Service |
| Information | |
| Main Type | Exchange |
| Sub Type | ElectronicPhysical |
| Description | 24×7 Next Business Day |
| Response Time | Next Business Day – Advance Hardware Replacement |
| Location | Service Depot |
| Duration | 3 Year |
| Other Information | |
| Service Availability Days | 7 |
| Service Availability Hours | 24 |
| Service Type | Exchange |
| Product Supported | SonicWALL TZ350, TZ350 Wireless-AC |
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